Microsoft outage : Global tech failure caused by CrowdStrike software glitch

A global tech failure on 19 July 2024 disrupted operations across multiple industries, halting flights and forcing some broadcasters off-air, affecting banking and healthcare systems.

Cause: The issue was caused by CrowdStrike’s “Falcon Sensor” software update, which led to Microsoft Windows crashing and displaying the “Blue Screen of Death.”

Nature of the Issue: The glitch in CrowdStrike’s EDR (Endpoint Detection and Response) product caused the problem, making remote updates impossible and necessitating manual fixes on each affected endpoint.

Reason for Widespread Impact: The widespread impact is due to the extensive use of cloud technology and the large market share of the affected software, running on millions of computers worldwide.

Questions: What caused the global tech failure on 19 July 2024?

  • A) A cyber attack
  • B) A software update of CrowdStrike’s EDR product
  • C) Hardware malfunctions
  • D) Natural disaster

Ans : B) A software update of CrowdStrike’s EDR product
The issue was caused by CrowdStrike’s “Falcon Sensor” software update, which led to Microsoft Windows crashing and displaying the “Blue Screen of Death.”

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